All purchases on StarSage are final. Since our services are credit-based and instantly delivered via AI, we do not offer refunds or cancellations once credits are purchased.

In rare cases of technical failure (e.g., credits deducted but no response), users may contact us within 24 hours of the issue by emailing contact@starsage.co with a clear screenshot of the error. If verified, we may restore lost credits at our sole discretion.

StarSage reserves the right to deny refund requests that appear to be abusive or unverifiable.